One of the usual reasons to get a server of your own is that you'll have comprehensive control over the software environment and you can install anything you would like. This will enable you to run apps that require specific software to be present on the hosting server, which isn't possible with a shared Internet hosting server where you are able to install software just in the account, but not on a root level. In case you are not very familiar with such matters, however, you might encounter difficulties because managing a server of your own differs from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our administrators can easily deal with a variety of tasks which should be done or can resolve many issues that you could encounter.

Installation and Troubleshooting in VPS Hosting

The upgrade is available with all virtual private server packages that we offer and you could add it either during the signup or anytime later on via your billing CP. It features an hour of custom work on your server, so our admins can easily help you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed if it doesn't work efficiently, so you'll not need to waste time to determine what is wrong since they can assist you in a very quick and skilled way. Because this is a one-time upgrade, you could get it just when you need it and if a particular task takes less time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is beneficial in case you are unable to do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a specific task.

Installation and Troubleshooting in Dedicated Web Hosting

You'll be able to add the upgrade to any one of the Linux dedicated hosting services we offer at any time that you need it. If you need any custom work from our administrators right after your hosting server is set up, you'll be able to acquire the upgrade during the hosting server signup procedure, or if you need something to be carried out later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with one hour of work from our admins on your machine, so if you encounter any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our experts will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal in the event that you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it includes.