Installation and Troubleshooting in VPS Hosting
The upgrade is available with all virtual private server packages that we offer and you could add it either during the signup or anytime later on via your billing CP. It features an hour of custom work on your server, so our admins can easily help you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed if it doesn't work efficiently, so you'll not need to waste time to determine what is wrong since they can assist you in a very quick and skilled way. Because this is a one-time upgrade, you could get it just when you need it and if a particular task takes less time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is beneficial in case you are unable to do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Web Hosting
You'll be able to add the upgrade to any one of the Linux dedicated hosting services we offer at any time that you need it. If you need any custom work from our administrators right after your hosting server is set up, you'll be able to acquire the upgrade during the hosting server signup procedure, or if you need something to be carried out later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with one hour of work from our admins on your machine, so if you encounter any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our experts will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal in the event that you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it includes.