A live chat is a real-time way of communication between a website hosting company's support team and its clients. It is an efficient way to receive some information about the hosting services or get some issue resolved because you're speaking with a live representative. The benefits of using a live chat service rather than calling or opening a trouble ticket are the smaller chance of errors any time you exchange data such as usernames or domain names, the more rapid response time since the communication is live and the fact that you do not have to stay on the chat constantly - you are able to do something different while the representative examines the issue in question. What's more, you'll be able to connect with a live chat room from any computer that's connected to the world wide web, avoiding the phone charges that you will have to pay when you are calling to a different country.

Live Chat Support in Hosting

We supply a live chat support service for all hosting that we offer and we're able to support you with almost everything in real time. If you don't have an account with our company yet, we will give you more details about the packages in order to help you to select the most suitable plan. If you are a current client, we are able to help you with any billing or general matter and even with multiple common technical problems, for instance an email address setup in a desktop e-mail client. When you cannot call us for whatever reason or you are in some country where we do not have a local phone number, the live chat will be the best choice to get in touch with us. Certainly, some issues need extra time to examine and test, therefore you'll need to open a ticket to our technicians, but nonetheless, we can save you time and help you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide you with live chat support as standard with our services, so whenever you have any kind of questions concerning our Linux semi-dedicated services, you'll be able to contact our customer support team at any moment regardless if you have already purchased an account or not. In general, the chat service is intended for billing, pre-sales and basic questions and problems, yet we're able to assist you with quite a lot of technical questions as well. We can help you select the best package for your web sites if you do not have an account yet, we can answer any billing questions or concerns you could have or we can assist you with installing your new email address on your computer or smart phone - all the aforementioned will be done quickly since our live chat service is accessible all day long, each and every day. No matter when you want assistance, you can talk to an agent and save a lot of time.