A 99.9% Server Uptime
Our hosting platform is based on a steady, topflight hardware architecture and a significantly customized Linux distro. That’s why, irrespective of what your website is, or how many web site visitors you’ve got, or even in case there is a DDoS attack, our machines will stay up and running and your websites will stay accessible online.
Our hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to offer a topflight hosting service, you can rarely depend on the default network configuration in a datacenter. We have set up our own custom internal network in an attempt to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And because of this, regardless of which datacenters you pick: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to minimize all possible risks with our cloud hosting packages and while we provide premium–quality support, sometimes the customer is simply not happy with what we are offering. Or he has to migrate to a more powerful web hosting solution, such as a virtual private server or a dedicated hosting server.
That’s the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully satisfied, we will give you a refund.
24/7 Technical Support
In the event that you operate a hosting firm, your tech support engineers are of key importance. Because of this, we have meticulously picked a very knowledgeable group of techs, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All tech support tickets are replied to within 1 hour and our average support ticket response time is just 20 minutes!