Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center built into your Control Panel offers a collection of help articles and regularly asked questions. Aimed towards fixing any common problem that you could chance upon, they are contributed by our support team of accomplished techs.

  • Top quality support service

  • Educational Video Clips

  • We have compiled a collection of how–to video tutorials that detailedly illustrate how to settle a typical problem connected to your hosting account. You’ll find the video tutorials in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7 customer support service and come with a 1–hour support ticket response time guarantee. Our professional techs will be available to you 24x7x365 and will remedy any issue that you could possibly face within maximum sixty minutes after the client support ticket submission. In the majority of cases, a reply will be provided to you within twenty minutes.