A 1–hour Inquiry Solution Warranty
Our team of specialists will do their best to reply to your advice inquiries within approximately 1 hour. If, however, the trouble you have come across needs help from our Administrators’ =Department,= we’ll send the ticket to the technician in charge and will post a reply to notify you.
Top–quality Customer Support Service
Our technical help and support Dept will be online for you 24/7 to to take care of all help inquiry tickets that you submit. We offer customer assistance for all the software programs that are pre–configured on your server. These include our custom made Control Panel, the selected Operating System and also the server administration panel (depending on the VPS type).
An Intuitive Help Zone
An in–depth and regularly updated articles base is included in our in–house built Control Panel. It gives you quick tips on how to execute all of the standard website supervision duties. The Help zone gives you descriptive how to tutorials and step–by–step video tutorials. You can access the Help zone by clicking the Help or Video buttons in the right corner of each Control Panel section.